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The 2021 Refuge Census

Started by Luca, February 10, 2022, 10:17:12 PM

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The 2021 Refuge Census

The Refuge Census is an annual project first created in 2009, where members may give feedback on our services, whether some of them need additions, modifications, or just need to go. We also study demographic changes due to new members joining the community and existing members ageing. Census data is generated through responses filled out by Refuge members during the week in which the survey runs. All results are anonymous, and there are no questions for which respondents are required to provide an answer.

This is certainly the longest delay I have ever had in providing feedback from a census in the ten or so years I've personally been running them. But life happens and sometimes apartments explode with water at 4am and you lose a bit of time (as well as timezone maps you were half finished with). Still, we have many reasons to rejoice for this round of results, and one of them is that we continue to break records in the number of censuses turned in each year.

In 2019, we had about the lowest turnout in a long while with only 16 responses. In 2020, we had 38 responses. This time it was nearly 50.

Most excitingly, we now have enough operational services for me to start asking about their quality and frequency in ways that may once again feel very familiar. Notably, we learned that there are a whole lot of people who do not know what one or more services are. This may not be as negative as I have always thought. For, not reflected in this chart, individual responses indicate that those who prefer forums and those who prefer chats live in the most different of worlds than any time since 2009. Members who are gameside only are more likely to look at the forum, and less likely to even know what the chat even is. However, so long as both worlds are content with the services provided to them, I do not see this as an issue.

Individual response observations include:

  • There is a direct disparity between people who use Dot and people who use the forum, in regards to the "two worlds".
  • There is even a disparity between people who use the discord server and people who use Vote.CalRef.
  • People who do not know what the discord server is are almost guaranteed to not know what anything else is.
  • If they do know about other things, they know about the voting site.
Additional Misc Observations:

  • There are a number of gameside only people from South America, and as many from Continental Europe.
  • Only the admins live in the Pacific timezone.
  • For the first time possibly ever, we have moved directly and substantially towards a more equal distribution of members by gender.
  • There has been a markedly strong rise in ace people.
  • The number of people who have at some point participated in Refugia's government is steadily rising, from only 15% in 2020 to 26% now.
Finally, and although I ended on this note last time, it still holds true. There are more Refugi than ever before, which is very quite incredible to me. I'm sorry to say that at this point, I don't even know who all of you are. But so long as you're happy and able to reach me or another admin or Councillor when there's a problem, then I'm very happy to have you along for our weird ride. I'll be working to make sure that we improve in the areas that it looks like you guys think need help, and I'll be trying to incorporate some of the suggestions that you've dropped in the census (including responses that did not make it onto the presentation).

Until then, please enjoy the graphic below, and thanks again for participating :D